Limited Product Warranty

Last Updated: September 26, 2026

1. LIMITED WARRANTY

Lonestar Integrity Technologies, LLC warrants to the original purchaser that, for a period of ninety (90) days from the date of delivery, Lonestar-manufactured products will be free from material defects in materials and workmanship under normal use for their stated intended purpose.

This Limited Warranty applies only to products purchased directly from Lonestar or an authorized Lonestar seller.

2. EXCLUSIVE REMEDY

If Lonestar determines that a product contains a defect covered by this Limited Warranty, Lonestar will, at its option:

1.          repair the affected product;

2.          replace the affected product or component with a new or functionally equivalent product; or

3.          refund the purchase price actually paid for the affected product.

To the maximum extent permitted by applicable law, the remedies above are the purchaser's sole and exclusive remedies under this Limited Warranty.

3. WHAT IS NOT COVERED

This Limited Warranty does not cover damage, failure, wear, or other conditions resulting from:

•            normal wear and tear;

•            cosmetic scratches, marks, discoloration, or surface oxidation that do not materially impair function;

•            consumable or wear components;

•            misuse;

•            abuse;

•            neglect;

•            improper storage;

•            improper maintenance;

•            accident;

•            impact;

•            excessive or unintended force;

•            shock loading;

•            operation outside the product's intended application;

•            use for lifting, hoisting, rigging, suspended loads, fall protection, or personnel support;

•            unauthorized modification;

•            welding, drilling, machining, cutting, bending, heating, or alteration;

•            unauthorized repair;

•            use of incompatible or unauthorized components;

•            failure to properly engage or secure connectors;

•            failure to inspect the product;

•            continued use after damage becomes apparent;

•            corrosive or chemically aggressive environments;

•            excessive heat or fire;

•            failure to follow instructions or warnings; or

•            use contrary to the Product Safety & Use Requirements.

4. NO LIFTING WARRANTY OR LOAD RATING

Unless Lonestar expressly provides a written rating for a particular product and application, Lonestar makes no representation or warranty regarding lifting capacity, hoisting capacity, rigging capacity, overhead-load capacity, personnel-support capacity, breaking strength, or working-load limit.

No such rating may be inferred from product materials, dimensions, construction, appearance, or intended industrial use.

5. THIRD-PARTY COMPONENTS

Products or components manufactured by third parties may be covered by the third-party manufacturer's warranty, if any.

Lonestar does not provide a separate warranty for third-party products except as expressly stated in writing.

6. WARRANTY CLAIM PROCEDURE

To request warranty service, contact:

adam@lsintegrity.com

Provide:

•            purchaser name;

•            order number or proof of purchase;

•            product identification;

•            description of the claimed defect;

•            photographs or video where appropriate;

•            approximate date the issue was discovered; and

•            relevant information concerning the product's use.

Immediately discontinue use of any product believed to be defective.

Do not modify, repair, disassemble, or continue using the product while a warranty claim is being evaluated unless Lonestar provides written instructions to do so.

Lonestar may require the product to be returned for inspection.

If Lonestar confirms a covered defect, Lonestar may provide a return label or reimburse reasonable standard return-shipping costs at its discretion.

7. LABOR AND INCIDENTAL COSTS

Unless expressly agreed in writing, this Limited Warranty does not cover:

•            field labor;

•            removal or installation labor;

•            travel;

•            mobilization;

•            demobilization;

•            equipment rental;

•            crane, forklift, telehandler, or other equipment charges;

•            lost production;

•            downtime;

•            lost revenue;

•            contractor charges; or

•            other incidental or consequential expenses.

8. DISCLAIMER OF OTHER WARRANTIES

EXCEPT FOR THIS EXPRESS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LONESTAR PRODUCTS ARE PROVIDED "AS IS" AND "WITH ALL FAULTS."

LONESTAR DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

No person is authorized to expand this Limited Warranty on Lonestar's behalf except through a written agreement signed by an authorized representative of Lonestar.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Lonestar shall not be liable under this Limited Warranty for indirect, incidental, special, punitive, exemplary, or consequential damages.

Nothing in this Limited Warranty excludes rights or remedies that cannot legally be excluded.

10. GOVERNING TERMS

This Limited Warranty is subject to the Lonestar Terms and Conditions of Sale and Product Safety & Use Requirements.